Case studies

Real ISR placements.
The risks, the markets, the terms.

Each of these was a real placement cycle. You will see the risk, the underwriting questions that drove the market journey, and where the cover ended up. The kinds of risks an ISR wording is built for, and where a business pack usually stops.

01
Western Sydney

Medication packaging facility

A pharmaceutical contract packaging operation pushed off a business pack and onto an ISR wording after mainstream markets wouldn't hold the occupation, machinery concentration, and $20M liability in one place.

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Industry
Pharmaceutical packaging
Location
Western Sydney
Premium
$20,000
02
Regional NSW

Multi-tenanted hospitality and accommodation complex

A multi-tenanted income-producing property in a flood-rated regional NSW area, placed on an ISR Mark IV wording and then endorsed upward after the insurer-commissioned valuation confirmed the original declared values needed lifting.

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Industry
Commercial property, multi-tenanted hospitality
Location
Regional NSW
Premium
Around $80,000 at inception, adjusted after valuation
03
Metro Melbourne

Vacant commercial warehouse

An owner-occupied warehouse sitting between tenants, placed on a specialist ISR vacant-property wording after mainstream markets declined the vacancy trigger outright.

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Industry
Commercial property, vacant
Location
Metro Melbourne
Premium
$3,500 for a six-month term
04
Metro Melbourne

Specialist commercial print and packaging factory

A specialist commercial print and packaging operation with heavy production-equipment concentration and an occupancy profile most SME products are set up to decline. Remarketed across a specialist ISR panel with firm terms returned from multiple markets at full programme structure.

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Industry
Commercial print and specialist packaging
Location
Metro Melbourne
Premium
Firm terms mid-$30,000s
05
Inner-west Sydney

Multi-tenanted heritage mixed-use building

A heritage mixed-use property with a multi-tenant ground-floor commercial schedule and residential apartments above. Combined ISR and $20 million public liability terms returned from a specialist market after most mainstream insurers declined on tenant occupation.

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Industry
Commercial-residential mixed-use property
Location
Inner-west Sydney
Premium
Firm terms around $37,000
06
Eastern suburbs Sydney

Mixed-use building with short-stay accommodation

A two-level mixed-use property with a specialist retail tenant at ground level and short-stay accommodation above. ISR terms returned from a specialist market after the majority of the market declined on tenant occupation.

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Industry
Commercial-residential mixed-use property
Location
Eastern suburbs Sydney
Premium
Firm terms around $17,000
07
Coastal NSW

Mixed-use strata complex, coastal NSW

A coastal NSW mixed-use strata complex with residential units and a ground-floor tenancy mix that most mainstream markets decline on. ISR terms returned from a specialist market after the majority of the panel declined on occupation or bushfire exposure.

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Industry
Commercial-residential mixed-use strata
Location
Coastal NSW
Premium
Firm terms around $30,000
On client privacy

Protecting our clients' information is fundamental to how we work. We share these case studies to give a genuine sense of the placements we put together and the businesses we work alongside. The risk, cover, market journey, and outcome are real. Identifying specifics have been anonymised so the example can stand on its own without exposing the client.

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Expert Review: 18/04/2026

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